Terms and Conditions
Last Updated: September 28, 2026
These Terms and Conditions apply to purchases made from Glowverixa through glowverixa.com.
Glowverixa is operated by Hangzhou Yingguang Technology Co., Ltd.
By placing an order through our website, you agree to these Terms and Conditions together with the other policies made available on the website.
Product Information
We make reasonable efforts to present accurate product descriptions, photographs, specifications, dimensions and pricing.
However, minor differences may occur because of manufacturing variations, photography, lighting, device displays or product updates.
Customers should review the individual product page carefully before purchasing.
Prices
Prices are displayed on the website in the currency shown during the shopping process.
Prices, discounts and promotional offers may change from time to time.
The price applicable to an order is generally the price displayed and accepted during checkout, subject to correction of obvious technical or pricing errors where permitted by law.
Orders
Submitting an order does not necessarily mean the order has been finally accepted.
We reserve the right to review an order before fulfillment.
An order may be cancelled or rejected where reasonably necessary, including situations involving unavailable stock, payment failure, suspected fraud, incorrect pricing or inability to fulfill the order.
Where an order is cancelled after payment has been captured, the applicable payment amount will be refunded in accordance with the relevant process.
Payment
Customers must provide accurate payment and billing information.
Payment processing may be provided by independent payment service providers.
Customers represent that they are authorized to use the payment method submitted with the order.
Processing and Shipping
Orders are normally processed within 1–3 business days.
Estimated delivery is generally 7–14 business days after processing.
Shipping estimates are not guaranteed and may be affected by external circumstances.
Our Shipping Policy forms part of these Terms and should be reviewed before purchase.
Returns and Refunds
Eligible products may be returned within 90 days in accordance with our Return Policy.
Approved refunds are generally processed within 3–7 business days after review and approval.
Additional processing time may be required by banks or payment service providers.
Order Information
Customers are responsible for providing accurate names, shipping addresses, email addresses and other order information.
We are not responsible for delivery problems caused solely by inaccurate information supplied by the customer, subject to applicable consumer protection law.
Promotions
Promotional offers, coupon codes and discounts may be subject to additional conditions.
Unless expressly stated otherwise, promotional offers may not be combined.
We reserve the right to correct or cancel a promotion affected by a technical or administrative error where legally permitted.
Personal Use and Resale
Products sold through Glowverixa are intended for lawful use.
Customers must not use our website, products or services for fraudulent, illegal or abusive purposes.
Intellectual Property
Brand names, logos, website designs, photographs, graphics, written content and other materials appearing on glowverixa.com may be protected by intellectual property laws.
Use of website content does not transfer ownership rights to users.
Unauthorized copying, reproduction or commercial exploitation may be prohibited.
Limitation of Liability
To the maximum extent permitted by applicable law, Glowverixa and Hangzhou Yingguang Technology Co., Ltd. will not be liable for indirect, incidental, special or consequential losses arising from circumstances beyond the scope permitted by law.
Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded under applicable consumer protection law.
Force Majeure
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, transportation disruptions, carrier interruptions, governmental actions, labor disputes, severe weather or widespread technical interruptions.
Changes to These Terms
We may update these Terms and Conditions periodically.
The version in effect when an order is placed generally applies to that transaction, subject to applicable law.
Contact Information
Glowverixa
Operated by Hangzhou Yingguang Technology Co., Ltd.
Legal Representative: Huang Siying
Business Address: Room 434, Building 1, No. 21 Longtan Road, Cangqian Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province
Email: service@glowverixa.com
Phone: +86 19332167828
Customer Service Hours: 8:00 AM–10:00 PM